I just wanted to thank you and Diva.
We have been very happy with the coffee machine and coffee and recieved several positive feedback comments, one lady said it was better coffee the Gloria Jeans.
I appreciate your support and to forward to a long term business relationship.
The Park Indoor Sports & Training Centre
We have found the after sale service to be exceptional in our experiences both for maintenance and product supply, The machine that we have has done well over 20,000 cups and each time the customer has appreciated the coffee experience.
The real bean and real milk coffee experience coming from a machine has allowed us to reduce labor cost on our bottom line which is an increase in GP and in tough times it is refreshing to be able to increase profit without price increases.
Peter – Manager, BP Chinderah
“We love our coffee but got sick of paying almost $8 per day for just 2 coffees, for the both of us in our business. We recently opened a Photography Studio and office in Brisbane and needed a better solution for us and our clients.
We love sharing time and now our coffee with clients at our venue, we purchased the baby in the HLF range of Coffee Machines from Tracy and Pete of Coffee Machine Express QLD which allows us to take it with us when running our photography tours and retreats, our clients just love that!
And CME have a great range of coffee beans, we just love the Soprano and Diva blends and we are saving so much each and every day. When the machine (who we named Brock) needs a service Pete is here the next day and all is sorted. We have no hesitation in recommending CME for all your coffee needs.”
Darin Mandy, Digital Realism Photography
“The staff at Coffee Machine Express are fantastic. They give the best customer service on site and over the phone. We have several of their machines on our site and they produce the best coffee in taste and smell. Our company is very happy that we have invested in the machines and have rolled it out to all our other states.
JL, EA – ITW Proline
“Considering the distance between each coffee and representative, I feel the experience with Coffee Machine Express Team, Coffee and Service is fantastic. Easy going people that know their stuff and are happy to connect to all customers, where ever they may be located. Congratulations to you all.”
RM Williams Australian Bush Learning Centre
“It is perfect! Just enough check-in phone calls and very quick response when we have needed assistance.”
BC – Stampers & Scrapbookers Wonderland
To Whom It May Concern
We were asked by the executive team here at Tourism Queensland to investigate a coffee machine for our office around January 2011.
We researched five companies to demonstrate their machines which included leaving the machines with us for a few days so we could ask the staff to evaluate each one.
We finally decided on Coffee Machine Express for several reasons:
- The machine is very easy for staff to use.
- We were given easy to understand instructions which were placed next to the machine.
- The machine is quick and easy to service daily.
- The installation team were very helpful and all inquiries were answered promptly.
- The cost of the machine was comparable to others and cheaper than some that we evaluated, but the outstanding service we received from the sales and installation team was one of the main deciding factors.
Since the permanent installation of the machine this same high level of service has continued.
- The monthly servicing of the machine is simple for us to perform and not time consuming and again, instructions were supplied which are easy to follow.
- All inquiries made to the service team at Coffee Machine Express are answered promptly and professionally.
- All consumable orders placed are received within a few days.
We would be happy to have a chat to any prospective client of Coffee Machine Express.
Julie-ann & Vicki – Tourism Queensland
Our heartfelt THANK YOU to Coffee Machine Express for your total acceptance and flexibility with the delays..Your willingness to do anything,no matter the time,nothing is too much trouble for you guys..Utter professionalism from the start,every attention to detail and everything thought of…AND beautiful coffee..cant wait to get in there tomorrow morning for our coffees and chai latte…You are a wonderful team and we look forward to grinding and pouring with you for years
The Lunch Shack
Just a short note to show my appreciation and to thank you for the service and your continued support that you and Peter have given our club with the purchase of our new HLF coffee machine.
Having had a group two coffee machine behind a bar previously in another club, and remembering the complaints I received from members, in having to wait too long for their beers while staff were making a coffee. With this in mind, I was very wary and reluctant to again install a coffee machine behind the bar, even after many requests from members to get one.
As request kept coming regarding members wanting coffee at all times of the day and the decline in trading due to the global economy prompted me to further explore all possibilities in helping retain and keep members and visitors in the club.
Researching the web, I finally came across Coffee Machine Express, who I believed looked like it could be the company, which has the machine that would fit our needs and not be too big and clumsy behind the bar. The rest you know after talking to you I knew I found the company that would look after us, both with the sale of the machine and ongoing support.
Only having the machine for a short period, it is already showing good signs in paying for itself, the comments I have received regarding the coffee have all ben complimentary.
My staff although little reluctant at first, thinking they had to do a little extra work, soon realized by us selling coffee could help keep them employed. They also came to the conclusion that the making of the coffee is a simple as pushing a button, and that the daily cleaning of the machine was equally as simple. The other thing that impressed me was the amount of different types of drinks the machine can produce and the capability to use fresh milk.
If any of you prospective customers would like a verbal recommendation I would be most happy to oblige.
Ben de Graef – General Manager – Bargara Golf Club
here are some comments from the boys:
- Its Good
- Consistantly lovely coffee
- Fantastic easy to use machine
- Very quick, nice tasting and makes a great espresso
- Awsome, easy to use
- Easy to clean
- Love it
- The best coffee I’ve had in ages
- True cafe quality from an automatic machine
- Coffee blend is so nice and strong, perfect temperature
- Chai is the best
- Hot chocolate is beautiful
All that from one machine great coffee, chai,french vanilla and hot chocolate unbelivable
Soprano Blend beans make a smooth full flavoured coffee everyone enjoys.
Thank you again for the machine and the service from coffee machines express is exceptional
Luke Goodman – QANTAS Social Club